@article{article, title  = {{Business process performance: investigating the impact of process-oriented appraisals and rewards on success}},

 publisher = {{Springer Science and Business Media LLC}},

 url = {{https://eprints.whiterose.ac.uk/id/eprint/219173 }},

 year = {{2023}},

 month = {{6}},

 author = {{Ahmad T and Van Looy A and Shafagatova A}},

 doi = {{10.1007/s12599-023-00820-z}},

 volume = {{66}},

 journal = {{Business & Information Systems Engineering}},

 issue = {{1}},

 pages = {{67-84}},

 note = {{Accessed on 2025/06/08}}}